“HCI supported us in the development and implementation of a Quality and Safety Management System (QSMS) to meet the HIQA National Standards for Residential Care and achieve Joint Commission International (JCI) Accreditation. HCI’s practical approach to implementing the standards drove real improvements in our organisation which has ultimately led to better care for our residents.”
Alan Shaw, Director, Parke House Nursing Home.
"VCare Complete is an intuitive solution that has triggers, alerts, hand over report, clinical indicator report and evidence based care plans and assessments. The solution is continually updated with new features. Our experience of working with HCI and VCare was very rewarding, they are experts in care planning and their support service is excellent"
Bernadette Brennan Fennelly, Director of Care, Brookhaven Nursing Home
"Health Care Informed (HCI) provided us with a suite of Policies and Procedures that incorporate the requirements of the 2016 HIQA National Standards for Residential Care Settings for Older People in Ireland. The policies are evidence based, comprehensive, and provide a practical interpretation of the new standards. They are excellent policies and procedures."
Sean McCoy, CEO, Moorehall Living
“Having used multiple care systems in the past, the familiar desktop interface of VCare makes it easy to use whilst ensuring the quality of assessments and care plans. The touch friendly Kiosk and the mobile app help to bring the care plan closer to the resident at the point of care. Advanced features such as reports and graphs make it easy to review, monitor and measure the quality of care delivered”
David Wallace, Director of Care, Ardmore Lodge Care Home
“St. Margaret’s, Donnybrook engaged HCI to review policies and systems which included the implementation of a Quality and Safety Management System (QSMS). This QSMS approach supported management in the implementation of systems to audit services and manage risk through processes that further sustained quality outcomes for the people using the service. HCI’s expertise helped build a QSMS with St. Margaret’s that has supported service innovation."
Breda O’Neill, Chief Executive, St Margaret’s, Donnybrook.
"At St. Paul's Nursing Home, we sourced policies and procedures from HCI when the new HIQA National Standards for Residential Care Settings for Older People (2016) were released. It was evident that a lot of time and invaluable expertise was put into the development phase of the documentation provided to us. It has ensured our continued good relationship with all of the relevant regulatory authorities. The efforts of the HCI team really paid off!"
Shane Scanlon, Director of Nursing, St. Paul's Nursing Home
"HCI supplied Drominin Nursing Home with a full suite of Policies and Procedures which were created in line with the requirements of the HIQA National Standards for Residential Care Settings for Older People. These Policies and Procedures assisted us in ensuring processes throughout the organisation were up to date and have allowed us to incorporate the changes in the standards effectively"
Gearóid Brennan, RP, Drominín Nursing Home