Resident Communication Techniques

57.50 (ex VAT)

This policy ensures residents are provided with all relevant information regarding the residential home, including the services provided and their own individual care on an ongoing basis. This information shall be communicated appropriately to each resident and their family members where appropriate.

This policy has been updated to incorporate HIQA and Safeguarding Ireland’s Guidance on a Human Rights-based Approach in Health and Social Care Services.

Last updated 20/12/2019.

Ownership of this document once purchased is strictly limited to one organisation, and licensed to that organisation only.

There is a no returns policy on all purchases from HCI Care Tools.

Policies are updated regularly in line with Regulation and Best Practice. Updates will require the consumer to repurchase the documents.

This Policy and Procedure is a requirement of Schedule 5 under the Health Act 2007 (Care and Welfare of Residents) and is in line with HIQA National Standards for Residential Care Settings for Older People in Ireland and the Joint Commission International (JCI) Accreditation Standards for Long Term Care and evidence based best practice.

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