QL-RF-001

March 29, 2019

TESTIMONIALS

“We have been utilising HCI's template Policies and Procedures and audit tools for a number of years now and we find them very helpful. They are practical but also comprehensive enough that staff have a detailed understanding of what is required of them. Having access to the updates from HCI's Best Practice team has been crucial for us. Their support gives us assurance that we are kept up to date with new guidance and are regulatory compliant with our policies and procedures.”

Noeleen Cahill, Director, Atlanta Nursing Home

"Elm Green Nursing Home acquired the full suite of HCI's best practice policies and procedures, in line with the HIQA National Standards for older people. These comprehensive policies provide practical interpretation of the standards which help ensure our staff understand and effectively implement the national standards and regulations."

Martina Brennan, Director of Nursing, Elm Green Nursing Home

"HCI provided Mowlam Healthcare with a set of key policies and procedures in relation to the General Data Protection Regulation (GDPR). We were keen to ensure our compliance with the new regulation and so we decided to utilise HCI's resources in order to save time and ensure that we implemented regulatory compliant policies and procedures across all our nursing homes. We would highly recommend HCI for their comprehensive, regulatory compliant and evidence based policies and procedures."

Pat Shanahan, Executive Chairman, Mowlam Healthcare

“HCI supported us in the development and implementation of a Quality and Safety Management System (QSMS) to meet the HIQA National Standards for Residential Care and achieve Joint Commission International (JCI) Accreditation. HCI’s practical approach to implementing the standards drove real improvements in our organisation which has ultimately led to better care for our residents.”

Alan Shaw, Director, Parke House Nursing Home.

"Health Care Informed (HCI) provided us with a suite of Policies and Procedures that incorporate the requirements of the 2016 HIQA National Standards for Residential Care Settings for Older People in Ireland. The policies are evidence based, comprehensive, and provide a practical interpretation of the new standards. They are excellent policies and procedures."

Sean McCoy, CEO, Moorehall Living

“St. Margaret’s, Donnybrook engaged HCI to review policies and systems which included the implementation of a Quality and Safety Management System (QSMS). This QSMS approach supported management in the implementation of systems to audit services and manage risk through processes that further sustained quality outcomes for the people using the service. HCI’s expertise helped build a QSMS with St. Margaret’s that has supported service innovation."

Breda O’Neill, Chief Executive, St Margaret’s, Donnybrook.

"At St. Paul's Nursing Home, we sourced policies and procedures from HCI when the new HIQA National Standards for Residential Care Settings for Older People (2016) were released. It was evident that a lot of time and invaluable expertise was put into the development phase of the documentation provided to us. It has ensured our continued good relationship with all of the relevant regulatory authorities. The efforts of the HCI team really paid off!"

Shane Scanlon, Director of Nursing, St. Paul's Nursing Home

"HCI supplied Drominin Nursing Home with a full suite of Policies and Procedures which were created in line with the requirements of the HIQA National Standards for Residential Care Settings for Older People. These Policies and Procedures assisted us in ensuring processes throughout the organisation were up to date and have allowed us to incorporate the changes in the standards effectively"